Liberty Medicare Advantage Quality

Liberty Medicare Advantage (HMO I-SNP), Liberty Medicare Advantage Gold (HMO I-SNP), and Liberty at Home (HMO I-SNP) are designed to meet the needs of our Members and health care partners. In addition, we strive to meet the highest quality and safety standards. We follow standards developed by the National Committee for Quality Assurance (NCQA) to reach this goal.

Liberty Medicare Advantage Quality Improvement (QI) Department has a mission to provide an effective, system-wide, measurable plan for monitoring, evaluation and improving the quality of care and services in a cost-effective and efficient manner to our enrolled Members and contracted providers.

  • Liberty Medicare Advantage’s mission, vision, and core values create the foundation for organization QI.
  • Liberty Medicare Advantage uses quality assurance and performance improvement to make decisions and guide our day-to-day operations.
  • Liberty Medicare Advantage’s QI Program includes all business lines, partners, departments and services.
  • Liberty Medicare Advantage’s QI Program is comprehensive regarding systems of care, management practices, and business practices.
  • Liberty Medicare Advantage’s QI Program is data-driven and supports the plan’s mission, vision, and values through continuous improvement and monitoring of medical care, patient safety, behavioral health services, and the delivery of services to Members.
  • Liberty Medicare Advantage’s QI Program decisions are based on data, which is collected in a systematic format in alignment with our infrastructure and aggregated in Align360-Liberty Medicare Advantage’s proprietary care management platform.

Quality Objectives

  • To improve the health status of Liberty Medicare Advantage Members.
  • To ensure access to high quality and safe health care services in the Liberty Medicare Advantage service area.

For more information about the Liberty Medicare Advantage Quality program, please call Member Services at 1-844-854-6884 (TTY: 711). Calls to this number are free.

Want more information about Liberty Medicare Advantage?

Call us at 1-844-854-6884 (TTY: 711).
Our trained member service representatives are available from 8:00 a.m. to 8:00 p.m.